Privacy Policy

Last updated: 19 January 2024


Welcome to Skylab Cloud Services Pty Ltd (ACN: 652 618 829), hereafter referred to as "Skylab Cloud Services", "we", "us", or "our". This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use our website (the "Site").

Collection of Information

We collect personal information that you voluntarily provide to us when you use the Site, such as when you submit an enquiry, subscribe to our mailing list, or engage with other features of the Site that involve sharing your personal information.

Use of Information

The information we collect is used to:

  • Provide and improve our services to you.
  • Respond to your enquiries and provide customer service.
  • Improve the Site and tailor it to user needs.
  • Communicate with you about our services, if you have opted in to receive such communications.
Use and Sharing of Information in Business Operations

In the course of conducting our business and providing our services, we may use your personal information for various professional purposes. This includes communicating with you regarding enquiries, scheduling meetings or calls through external platforms, preparing service proposals, and other similar purposes. We may share necessary personal data with third-party service providers for the purpose of facilitating these business operations. Our use and sharing of your personal information will always be in line with the purpose for which it was originally collected, and we will ensure that any sharing of data is conducted securely and with respect to your privacy rights.

Use of Google reCAPTCHA

Our website uses Google's reCAPTCHA v3 service to protect it from spam and abuse. reCAPTCHA analyses the interactions of users on our Site to determine whether they are human. This process involves the collection of data such as mouse movements, typing patterns, and potentially IP addresses by Google. The use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Use. Our use of reCAPTCHA is in line with our commitment to website security and user experience.

Data Security

We are strongly committed to ensuring the security of your information. To prevent unauthorised access or disclosure, we implement robust physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Data Retention

We retain collected information for as long as necessary to provide you with our services and for our legitimate business purposes. Data stored by us will be protected within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to ensure its proper operation, enhance user experience, and improve site functionality. This includes essential cookies required for website functionalities and may involve third-party services like Google's reCAPTCHA for ensuring security. Our Site's use of cookies includes measures to protect your privacy and data security. We ensure that personal information collected through cookies is handled in a way that respects your privacy rights. We implement strict security protocols to safeguard this data from unauthorised access.

Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to request that we delete your personal information, subject to legal and other permissible considerations.

Policy Changes

We may update this Privacy Policy from time to time without direct notification to users. We encourage users to frequently check this page for any changes. Your continued use of the Site after any change in this Privacy Policy will constitute your acceptance of such change. By using the Site, you agree to be bound by this Privacy Policy.

Contacting Us

If you have any questions about this Privacy Policy, please contact us via our contact form or at privacy [at] skylabcloudservices [dot] com.